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Privacy Policy

How we collect, use and protect your information.

This notice explains, in plain language, how Natalie Everett Aesthetics collects, uses and protects your personal information. It is provided as a general privacy notice.

What we collect

We collect the information you give us to provide our services — typically your name, contact details, and appointment or enquiry information. Detailed health information is collected only where necessary and is handled within our secure clinical and booking systems, not on this website.

How we use your information

We use your information to respond to enquiries, manage consultations and appointments, communicate with you about your care, and meet our professional and legal obligations. We do not sell your personal information.

Booking and messaging

Bookings are made through our booking provider (Phorest), and website chat and messaging are handled through our messaging provider. When you use these tools, your information is processed by those providers to deliver the service you requested.

SMS and communications

If we contact you by SMS, it is on the basis of an existing relationship or your consent. Every marketing message includes a free way to opt out (for example, reply STOP), and we honour opt-outs promptly.

Sensitive and health information

Health information is sensitive information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We collect it only with your consent and where reasonably necessary, store it securely, and limit access to those involved in your care.

Cookies and analytics

This site uses essential cookies and may use privacy-respecting analytics to understand general usage. We do not place personal or health details in website addresses, links or analytics events.

Access, correction and contact

You can ask us what personal information we hold about you and request a correction. To make a privacy request, contact the clinic at glow@neainjectables.com.

Changes to this notice

We may update this notice from time to time. Last updated June 2026.

This is a general privacy notice and not legal advice; it should be reviewed and tailored before being relied upon.